Terms & Conditions

PRODUCT AVAILABILITY AND PRICE MAY CHANGE WITHOUT NOTICE!

Items sold by the The Queensland Police Academy Association (QPAA) are for promotional or memorabilia purposes only – they are not, nor are they intended to be, official items or reproductions of any official item of Sworn Police clothing, uniform.

Section 203 of the Police Act 1900 provides protection against misuse of the Police insignia.

Section 546D of the Police Crimes Act 1900 states that “A person who impersonates a police officer is guilty of an offence. Maximum Penalty: Imprisonment for 2 years, or a fine of 100 penalty units, or both”.

Privacy:

We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.

Security:

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just “surfing”.

If you have any questions about the security at our web site, please send an e-mail Click Here

Delivery:

Please allow 5 working days for delivery. If your order is a gift, it is best to advise the recipient that a parcel has been sent. Please understand that we must charge a separate fee for every delivery address within Australia.

Exchanges & Returns:

You can return items in original condition within 30 days of receipt and obtain an exchange or refund on that item. We must receive such items within the 30-day period. Items received by us after the 30-day period will be returned to the sender. We are happy to refund or exchange when the item purchased is faulty or defective, not fit for purpose, or if it does not match the description or sample shown. Delivery and handling charges on returns are not refundable. Call us to arrange an exchange or refund.